Unokha

If you want to build a long-lasting and trusted relationship with your customers, one of the things that should be on your priority list is customer relationship management softwares . You don’t think so? No worries because here’s a short story that will help you understand that your business definitely needs CRM software and it needs this software now. Okay, so imagine a simple situation where you have recently purchased a product from a brand. But just after a few days, you found that the product is broken and not working properly. Thus, you want a refund. For this, you try to contact the customer care team of th at brand. Once you can contact the team, they ask you to wait for a couple of hours so that another representative from the company may reach you. But no one ever calls you back. So, you take the next step, and send an email to the company stating all the problems. After that, one of the customer care representatives will contact you and ask you to narrate a...

Most businesses these days need to be ahead of their competition if they want to make a striking presence in the market. This can be achieved by maintaining an efficient relationship with their existing and potential customers. Most businesses use customer relationship management software for keeping a track of their sales leads, customer feedback, the progress of their ongoing projects, and more. If you also want to boost the growth of your business and move ahead of your competition, then you must get a CRM installed immediately. Now, CRM installation is more than getting the software installed, it is about getting all your processes integrated with the CRM for streamlining your business operations. This is known as CRM implementation , a service provided by leading companies such as Unokha.  Unokha is amongst the leading companies that are known to provide outstanding CRM implementation services to businesses. The services provided by the company are aimed to help bu...